See Me Live! | April 19th, 2006
I keep forgetting to mention that if you want to see me speak - I’m going to be a the 2006 MySQL User Conference
I’m going to be presenting an introduction to Ruby On Rails. I’m hoping that I’m going to be able to get some data together to be able to actually talk numbers when it comes different deployment options of rails. That will completely depend on how the testing goes in the next week.

April 22nd, 2006 at 2:54 pm (subscribed to comments)
dirk. I met you a couple of years ago at PHPcon east. I’m a customer at Rackspace, and we had dinner with Richard, Rasmus and Jeremy at PHPcon. I’m going to be in town for the user conference. Thought you might want to get a beer. Let me know if you’re up to it.
brian
February 11th, 2007 at 4:02 pm
Hey Dirk — Not sure how else to reach you, but this seems as good a place as any. (Welcome to the new internet - I could find your wedding photos, but not your email address!)
Anyway, I’m a Rackspace customer. A very, very happy Rackspace customer. Y’all regularly kick ass for me.
But I’m a little perturbed at the response I got earlier today when I asked about installing Ruby on Rails on my box.
“This is currently unsupported. It would be probably easier for you to get the support you need with this by hiring a systems administrator that is familiar with installing and using this.”
I guess I would have understood this response 2-3 years ago, when it was brand new. But, when your chief technology evangelist is telling everybody it’s the greatest thing ever…. well, a little bit of support would be good.
I’d certainly be happy to pay Rackspace’s server admin dudes (who are generally incredible) to do it for me — though you guys amaze me sometimes with how much you do at no extra charge.
Anyway, consider this a rant from a very happy customer who is a little grumpy. I suppose it’s a compliment, y’all have raised my expectations so high and meet my needs so often that I’m shocked when that doesn’t come through on a big one like this one.
Thanks.